Serving our guests is the first — and only priority — at The Inn. To assist with this we have developed a number of unique tools. Our guest mood rating system is used to help staff understand that we are responsible for the Guest’s happiness as long as the guest is under our roof. Guests are rated on a scale of 1 to 10 at their time of arrival. This forces the staff to tune into the guests and to understand that even if their mood is being affected by something that has nothing to do with us such as a little marital dispute or perhaps a flat tire or speeding ticket along the way, their enjoyment of our efforts is going to be affected by it.

Night after night as our staff works together elevating the guests’ mood ratings, they develop a wonderful confidence in their ability to handle difficult situations. When we meet guest’s challenges, they often become our most loyal patrons. To help motivate our staff, we continually try to emphasize the ultimate potential of a dining experience and illustrate that like a great play or work of art, a magical evening in a restaurant can be life changing. And like a theatrical production, the “living theatre” of the restaurant business is an art form in which everyone’s role is interdependent.

If you have a desire to work for the best and you can demonstrate the right background, attitude, and willingness to please people, we would like to hear from you. Our Human Resources department is open Tuesday — Saturday (9:00am – 6:00pm Eastern Standard Time). Please call us on 1–800–272–4466 or complete a brief form , attach your resume and email us.